BCS Business Analysis

6.4 Managing stakeholders

• Stakeholder plan/assessment is a one-page plan identifying clearly each stakeholder (name, current power/influence/attitude, issues, desired support/actions/roles, actions/recommendation and message to convey.

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Pages

1.1 The origins of business analysis
1.2 The development of business analysis
1.3 The scope of business analysis work
1.4 Taking an holistic approach
1.5 The role and responsibilities of a business analyst
2.1 Personal qualities
2.2 Business knowledge
2.3 Professional techniques
2.4 The development of competencies
3.3 Strategy development
3.4 External environment analysis
3.5 Internal environment analysis
3.6 SWOT analysis
3.7 Executing strategy
4.1 An approach to problem-solving
4.2 Stages of the business analysis process model
4.3 Objectives of the process model stages
4.5 Techniques used within each process model stage.
6.1 Stakeholder categories and identification
6.2 Analysing stakeholders
6.3 Stakeholder management strategies
6.4 Managing stakeholders
6.5 Understanding stakeholder perspectives
6.6 Business activity models
7.1 Organisational context
7.2 An alternative view of an organisation
7.3 The organisational view of business processes
7.4 Value propositions
7.5 Process models
7.6 Analysing the as-is process model
7.7 Improving business processes (to-be business process)
8.1 Gap Analysis
8.2 Introduction to Business Architecture
8.3 Definition of Business Architecture
8.4 Business Architecture techniques
9.1 The business case in the project life cycle
9.2 Identifying options

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6.4 Managing stakeholders

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